In order to process your booking and keep you informed of any relevant information relating to your booking, and to ensure that your travel arrangements run smoothly and meet your requirements we need to collect certain personal details from you. These can include the names and addresses of any party members, credit/debit card and any special needs/dietary requirements. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies and credit/debit card companies, which may be outside the European Union. We will not however, pass any information onto any persons that are not responsible for any part of your travel arrangements. This applies to any sensitive information that you give us such as details of any disabilities or dietary requirements. We take full responsibility for ensuring that proper security measures are in place to protect your information.
We may use the information provided by you to contact you about your holiday plans or to inform you about details of other products and services offered by us. We will not pass your details to any other organisations for marketing purposes.
If you believe that we may be storing incorrect details relating to you, or would prefer not to be contacted with such materials, please e-mail us at getintouch@completelycroatia.com and we will correct or remove them as soon as possible. We do not want you to receive unwanted email from us. We try to make it easy to opt-out of any service you have asked to receive. If you sign-up to our email newsletters we do not sell, exchange or give your email address to a third party. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at unsubscribe@completelycroatia.com.
The security of your personal information, including your email address and postcode, is important to us. We follow generally accepted industry standards to protect the personal information submitted to us.
The Completely Croatia Team
