Helpful information regarding Coronavirus and your holiday with us.
Coronavirus Information for travellers going to Croatia
Always check the GOV website for any updates to this information
All travellers entering Croatia can now do so under the same conditions of entry that were in force before the COVID-19 pandemic, i.e with valid travel documents.
You do not need to complete a passenger locator form
Travelling back to the UK
When you travel to England, you do not need to:
- complete a UK passenger locator form before you travel
- take any COVID-19 tests before you travel or after you arrive
- quarantine when you arrive
This applies whether you are vaccinated or not.
It includes people who are transiting through England.
Other helpful Q&A’s
What happens if the area where I live goes into lockdown or travel is restricted?
We will endeavour to amend your booking with minimum costs. However, this will be subject to the timescale before your departure, so please get in touch with us immediately to rearrange this.
Will you get me home if the UK goes into lockdown while I’m away?
Please be rest assured, we will never leave you stranded overseas. In most cases when a lockdown in the UK is announced, the government does not require customers on holiday at the time to return home immediately, so you can generally continue to enjoy your holiday and return on your planned flight home. If the government asks holidaymakers to return to the UK immediately, we will be in touch with you to help you get home.
What happens if I need to quarantine on arrival at my destination?
If we know a destination or hotel is asking people to quarantine when they arrive in the country – and there isn’t the option to forgo this quarantine period by providing evidence of a negative COVID-19 test – we won’t operate, and you’ll be entitled to either a free holiday change or a full refund.
What happens if I'm ill with COVID-19 or have been officially asked to self-isolate and can't travel?
If you are not able to travel due to contracting COVID-19 or you are officially required to self-isolate at the time of your departure, we will endeavour to amend your booking with minimum costs. However, this will be subject to the timescale before your departure, so please get in touch with us immediately to rearrange this.
Please ensure you have adequate travel insurance that covers you in the event of cancellation before your holiday and illness while on holiday.
What if I need medical advice or I believe that I have Coronavirus Symptoms when on holiday?
You should check the advice given on the FCDO website under the section Healthcare, which provides you with the information and contact information for which you require. This can be found here: https://www.gov.uk/foreign-travel-advice
Many companies are now offering cancellation Covid cover with their insurances for single or multi trip policies. However, most will only cover you if the Foreign, Commonwealth and Development Office (FCDO) say it’s safe to travel to your destination.
Your travel insurance can only cover you for specific scenarios for the coronavirus pandemic. Many policies protect you before you even set foot on the plane for the following scenarios:
- If you test positive for COVID-19 up to 14 days before departure
- Cover for vaccine intolerance
- You are told to self-isolate by Test & Trace
- You are denied boarding at the airport.
Many policies cover you for emergency medical expenses, repatriation and cutting your trip short, so you can travel with peace of mind.
For some providers, there are no upper age limits whenever you choose a single trip or annual policy.
You must ensure that you choose the best insurance to suit your needs.