FAQ

What is the currency?

The Kuna – there are approximately 7.8 kuna to the British pound, dependent upon the prevailing exchange rate. It is easy to exchange Sterling either as cash or travellers cheques. ATMs are also becoming more readily available throughout Croatia, particularly in the larger towns. The euro is also accepted in most places.

Are Credit Cards accepted?

Most are widely accepted, although if you are dining in a small local restaurant it may be safer to take cash in Kuna!

Will I be understood ?

Whilst Croatian is the main language, English is widely spoken.

How much is it to eat out ?

A two course meal is in the region of £18.00 or can be less if you opt for the local ‘dish of the day’.

Are tea and coffee making facilities generally available in the hotels?

No – this is not the norm in Croatia. We suggest if its a fundamental part of your holiday enjoyment that you take a travel kettle (and tea bags as theirs are quite weak!)

What’s the time difference ?

BST + 1
GMT +2 (GMT + 1 in winter)

Do I need a Visa ?

Members of the EU, US , Australian, New Zealand , Canadian and Japanese citizens don’t require a visa. For other nationalities, check with the Croatian Embassy on 0207 387 1144.

How long does it take to fly to Croatia?

Between 2 and 2 ¾ hours

Can I drink the water?

Yes, tap water is drinkable throughout Croatia.

Whats the electricity set up?

The power grid is 220V, frequency 50 HZ. European adaptor.

Will my mobile work?

Croatia is linked to most mobile services. GPRS is also widely available.

Vaccinations

None are compulsory

Insects

In common with warm countries worldwide, you will find mosquitos. We recommend that you take the approrpiate repellent/cream. Although if you forget, these are available in any pharmacy.

Island hopping and ferries

Ferries are like buses in Croatia. Cheap, reliable and regular, although prior to 1 June and after 1 October, the Winter schedule are in force and there aren’t as many. Customers are advised to check on www.jadrolijina.hr to research their individual requirement. Or ask us and we will do it for you.

Do I need travel insurance?

It is a pre-requisite of booking with Completely Croatia that you pass on details of your insurer at time of booking. If you don’t have insurance, our consultants will be happy to advise on the best deal for you.

I am driving to the airport – can you arrange parking?

Yes, we work with the largest company in the UK and can secure the best rates available. If you have an early flight, we can also arrange overnight accommodation at an airport hotel to ensure you get to check in on time and relaxed. Most of these hotels also offer parking too.

Do you have representatives in resort?

We respect your privacy and don’t have welcome meetings or try to sell you any excursions or extras. All our hotels will be pleased to advise on any aspect of local days out and ‘must sees.’

We simply allow you to enjoy your holiday in peace. However, if you find you do need some help, we have Representatives in resort who are only a phone call away and who also benefit from additional support from us here in the UK.

If you have booked transfers with us, you will be met at the airport and transferred privately by taxi to your hotel (for clients choosing the cheaper option using a ferry to reach the islands, your Representative will arrange your ticket, escort you onto the ferry which is, obviously, a public service.) At the other end, another Representative will meet you for onward private transfer to your chosen property.

What does your ‘from price’ mean?

Our pricing as shown on the website is generally based upon 2 people sharing a double room, bed and breakfast, flying from London Gatwick with Croatia Airlines, for a 7 night holiday during April or October. Naturally prices do increase as we move closer into peak season. However, these prices are issued as a guide only. Most of the charters and no frills airlines now operate a fluid pricing policy which makes it impossible for us to advertise a set price from these operators and thus to ensure we comply with advertising standards.

What is the average cost of a Completely Croatia Holiday

We try really hard to get over that we are not a cheap and cheerful holiday company – all our transfers are by private taxi and water taxi or speedboat. We have excellent interpersonal relationships with all the properties we feature so we can always go that extra mile to ensure our clients are looked after with that ‘special touch’, making sure that requests are met. We make no claim anywhere to be the cheapest – but we are confident we are the best. A rough guide – including flights and private transfers, for a week self cateirng in Dubrovnik, bwetween £500 – £700 per person per week.